We’re so happy to have you and your little one as part of our child care family! We believe that every child deserves a safe, loving, and nurturing environment where they can learn, explore, and grow. Our goal is to provide high-quality care that supports each child’s development while giving parents peace of mind.

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Below, you’ll find some of our important policies to help ensure a smooth and positive experience for everyone. If you ever have any questions, we’re always here to help. Please refer to your parent handbook for the full list of our policies.

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Thank you for trusting us with your child’s care—we’re excited to be a part of their journey!

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Arrival Cut-Off Time: 

9:00 AM cut-off time

To maintain a smooth and consistent daily routine for all children, we have set a 9:00 AM arrival cut-off time. Exceptions will only be made for scheduled appointments. If your child will arrive late due to an appointment, please notify us in advance. 

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Holidays / Closures / Breaks:

Please refer to your parent handbook or the calendar portion of our app for closure dates.

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Communication:

Parents, please reserve all communication for our, telephone (951) 579-1427 or email info@jaydensjoy.com.

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Late pick-up policy:

​It is expected that parents arrive no later than our closing time. Parents will be charged $5 per minute after the pick-up time. For example, if you arrive 7 minutes late,  you will be charged $35. Payment must be received before your child can return to care. Lateness will be documented and not acceptable should it be regularly.

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Daycare Readiness Policy

To create a safe, clean, and engaging environment for all children, we kindly ask parents and guardians to prepare their child for daycare each day. Proper preparation helps ensure a smooth transition and allows your child to fully enjoy and participate in daily activities. Please follow these guidelines:

 

• Clean Diapers (if applicable) Children who wear diapers must arrive in a clean, fresh diaper. Overnight diapers should be changed before arrival to ensure your child’s comfort and hygiene.

• Children should arrive well-groomed and ready to start their day. This includes clean hands, clean faces, and neatly combed hair.

• Dress your child in comfortable, seasonally appropriate clothing suitable for daily activities, which may include messy play.

• Pajamas are not permitted, except on designated “Pajama Days” or special events.

• A spare change of clothes is required for all children in case of accidents or messes.

• Children under 3 years old or potty training: Please provide at least two full changes of clothing, including socks.

• Sneakers and socks are required every day to ensure safety and comfort during activities. Open-toed shoes are not permitted.

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Please also remember whenever weather permits, children are taken outside for 1-2 hours per day. Please ensure that you have proper outerwear provided for your child so that they are comfortable and won’t miss out on outdoor play. If a child does not have proper outdoor apparel the entire classroom will have to stay inside if an assistant is not present. ​​​